Orders are processed Monday-Friday (excluding United State Holidays).
Please allow 5-7 business days for your order to ship, if not a pre-order.
Pre-orders take as noted on product detail: typically 10-14 business days to ship, once the pre-order window is closed.
We currently ship to: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, Canada, Finland, France, Germany, Hong Kong, Iceland, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, and United States Minor Outlying Islands.
International Shipping: Villain by Vitaly is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge you will pay any Customs and VAT fees that may occur.
Shipping fees are non-refundable. For items returned to Villain by Vitaly due to an undeliverable addresses or issues with Customs, refunds will be issued for the net price of your item(s) minus the shipping charge.
Villain by Vitaly does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or delivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or delivered. Please contact your local postal service to locate your order.